Public
Watch the on-demand recording here: https://khoros.com/resources/maintaining-community-momentum Watch our next Snack Break & Hot Take on December 2!
Tuesday, November 16th
1pm ET | 12pm CT | 10am PT
Snack Breaks & Hot Takes is a digital series connecting you to experts in customer experience, brand owned communities, and digital contact centers. Running only 30 minutes, this event offers you an opportunity to get a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.
In our last Snack Breaks & Hot Takes session, Erica Kuhl discussed how to make the case for a community budget and move forward with a community initiative after receiving executive approval. In this session, community consultant Brian Oblinger will be sharing tips and tricks for how to ensure your new community continues to thrive and grow post-launch.
Launching a community requires a precise blend of strategy and intentional execution, which can be difficult to maintain after a community is live. Community teams often struggle with maintaining the momentum that is generated during a launch both within their community and their organization.
To help carry your community through the first year of launch and into the future, a combination of sound tactical execution, bold growth plans, and strategic story-telling within your organization is vital.
Brian is a community consultant with over 20 years of experience in the industry. He’s worked with hundreds of companies like Acer, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation. He also directly built teams at Alteryx and DataRobot to deliver community success at scale as VP of Community.
Watch the on-demand recording here: https://khoros.com/resources/community-benchmarks
Additional questions can be posted in the forum thread on this event below.
Resources for Rich Millington@FeverBee : https://www.linkedin.com/in/richard-millington-5a32782/?originalSubdomain=uk https://www.feverbee.com/ https://www.feverbee.com/resources/ https://www.feverbee.com/product/community-benchmarks-and-standards/ https://www.feverbee.com/richs-blog/ https://www.amazon.com/Richard-Millington/e/B009YW6NHY/ref=dp_byline_cont_pop_book_1
Thursday, December 2
12pm ET | 11am CT | 9am PT
Snack Breaks & Hot Takes is a digital series connecting you to experts in customer experience, brand owned communities, and digital contact centers. Running only 30 minutes, this event offers you an opportunity to get a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.
Join our upcoming Snack Breaks & Hot Takes session to hear Richard Millington, Founder of Feverbee, share benchmarks and key trends distilled from over 5 billion community visits on Khoros communities and Feverbee clients to help you plan for success in 2022.
The last two years have seen tremendous transformation, and one of the bright spots has been the growth in online communities - specifically brand-owned communities.
Harnessing this momentum to accelerate community growth means drafting budgets, HR plans, and strategies to drive growth next year. Doing this well requires strong success stories AND data to convince even the most skeptical executives.
Unfortunately, such data is impossible to find, and community leaders have to rely on industry surveys and anecdotes from peers. Aggregate data and insights from the industry as a whole is nowhere to be found - until now.
Richard Millington has spent the past decade helping 250+ companies develop some of the world’s largest online communities. He is the founder of FeverBee, an international community consultancy, and the author of Buzzing Communities. Richard’s clients have included Google, Facebook, Oracle, Wikipedia, EMC, Greenpeace, and many more.
On-demand recording of the session here: https://khoros.com/resources/whats-next-for-communities
Snack Breaks & Hot Takes is a digital series connecting you to experts in customer experience, brand owned communities, and digital contact centers. Running only 30 minutes, this event offers you an opportunity to get a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.
Join our upcoming Snack Breaks & Hot takes session to hear Chris Hemedinger, Head of Communities & User Groups at SAS, discuss innovations and trends that are on the horizon for community in 2022 and beyond.
Chris has been developing products and community experiences for SAS customers since the early 1990s. He currently leads the team at communities.sas.com, where SAS users gather and discuss SAS technologies, find answers to questions, share their experiences, and provide feedback. He is also coauthor of SAS For Dummies and writes The SAS Dummy blog at http://blogs.sas.com/sasdummy.